We had a project that went live leading up to peak time. The project team became overwhelmed with the level of early life support required to get the orders out the door with our senior developers and managers spending much of their time floor walking.
The only way to get back in control was to add extra resource.
A quick call with Infinite secured me 5 Blue Yonder super-user resources working shifts, including one guy who would work nights. The Infinite team are the most responsive agency we work with, and have quite literally provided me with a resource the following day. Their little black book is second to none.
